Data Protection

Heybaj Privacy Policy — Your data is completely safe with us

When you use Heybaj, certain information reaches us. This page honestly explains what we collect, why we keep it, and whether we ever share it with anyone.

Last Updated: January 2026

How We Protect Your Privacy

How heybaj Keeps Your Data Safe

SSL Encryption Protection

Every connection you make on Heybaj is protected with 256-bit SSL encryption. From login to payment — no data is ever transmitted in the open.

Secure Data Storage

Your personal information is stored on encrypted servers. Only authorized personnel can access the data they need, and every access is logged.

Never Sold to Third Parties

Heybaj never sells your information to advertisers or third parties. Your privacy is not a commodity.

Two-Factor Authentication

Add an extra layer of security to your account with Two-Factor Authentication (2FA). Even if your password is compromised, your account stays protected.

Minimal Data Collection

Heybaj only collects information that is strictly necessary to deliver our services. We never ask for personal data beyond what is needed.

Marketing Opt-Out

You can opt out of promotional emails or notifications at any time. We never send marketing messages without your consent.

Brief Overview: This Privacy Policy explains how heybaj (heybaj.im) handles your personal information. By using the platform, you agree to this policy.

What Data We Collect

Heybaj collects two types of information — what you provide directly, and what is gathered automatically while you use the platform. See the table below for details.

Data Type What We Collect Why It's Needed
Identity Information Full name, date of birth, National ID number KYC Verification & Age Confirmation
Contact Information Mobile number, email address Account Verification & Support
Financial Information BKash/Nagad number, bank account (where applicable) Payment Processing
Device Information IP address, device type, browser Security & Fraud Prevention
Usage Data Betting history, login times, pages visited Service Improvement & Personalization

We do not collect sensitive information such as religion, political views, or medical history.

How Your Data Is Used

Heybaj uses your data only for specific, legitimate purposes. We never misuse your information or use it beyond the reason it was collected.

  • To create, verify, and manage your account.
  • To process all financial transactions, including deposits and withdrawals.
  • To calculate betting results and process winnings payouts.
  • To provide customer support and resolve complaints.
  • To prevent fraud, money laundering, and account hacking.
  • To improve the platform experience and develop new features.
  • To meet legal obligations and respond to regulatory inquiries.
  • To send you relevant promotions and bonus updates, where you have given your consent.

Who Your Data is Shared With

Heybaj does not sell your personal data. However, in certain specific circumstances, limited information may be shared with designated parties.

  • Payment Partner: Only the minimum necessary information is shared with bKash, Nagad, and banking partners solely to complete transactions.
  • Law Enforcement: We are legally required to provide data when mandated by a court order or lawful investigation.
  • Technology Service Providers: Contracted service providers for hosting and cybersecurity, who are themselves bound by strict privacy obligations.
  • Fraud Prevention: Limited data may be shared with anti-fraud partners for risk assessment purposes.

Outside the situations listed above, heybaj never shares your information with any third party — especially not advertisers or data brokers.

Our Data Protection Measures

Heybaj uses multiple layers of technical and administrative safeguards to protect your data. Beyond technology, every member of our team is trained to uphold your privacy.

  • 256-bit TLS/SSL encryption — applied during data transmission.
  • AES-256 encryption — applied to data at rest in the database.
  • Regular third-party security audits and penetration testing.
  • Automated anomaly detection to flag unusual activity.
  • Staff Access Controls — access is limited to only the information necessary.
  • In the event of a data breach, affected users will be notified within 72 hours.

Please note, however, that no method of transmission over the internet is 100% secure. Your own vigilance matters too — use a strong password and never share your login credentials with anyone.

Cookies & Tracking Policy

Heybaj uses cookies and similar technologies on its website and app to enhance your browsing experience and ensure the platform functions correctly.

  • Essential Cookies: These cannot be disabled — they are required to maintain your login session and keep your account secure.
  • Performance Cookies: Used to understand which pages are most visited — you can disable these from your browser settings.
  • Preference Cookies: To remember your language and theme preferences — optional.
  • Heybaj does not use third-party advertising cookies.

You can delete cookies or stop accepting new ones at any time through your browser settings. However, some features may not work properly if you do.

Your Data Rights

Heybaj believes your data belongs to you. That's why we give you full control through the rights below.

Right to Access

You can request to view the information we hold about you.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

After account closure, you may request deletion of your data, subject to any applicable legal retention obligations.

Right to Object to Processing

You may object to marketing communications or certain types of data use.

Data Portability

You can request a copy of your data to be downloaded.

Right to Restrict Processing

In specific circumstances, you may request that the processing of your data be restricted.

To exercise any of these rights, email us at support@heybaj.im. We will respond within 30 days.

How Long Your Data is Retained

Heybaj does not retain your data longer than necessary. All information is kept as needed while your account remains active.

  • After account closure, financial transaction records may be retained for up to 5 years to meet legal requirements.
  • KYC documents may be retained for up to 2 years after account closure.
  • Log files are typically deleted after 90 days.
  • Once you opt out of marketing, you are removed from all relevant lists immediately.

Minor's Data

Heybaj's services are strictly for users aged 18 and above. We do not knowingly collect data from minors.

If we are notified that a minor has created an account, we will immediately close that account and delete all collected data. Parents or guardians may contact us at support@heybaj.im.

Policy Updates

Heybaj may update this Privacy Policy from time to time. We will notify you in advance of any significant changes.

  • You will be notified by email or on the platform at least 7 days before any major changes take effect.
  • The updated policy will be published on this page with a revised date.
  • Continued use of the platform after any changes will be taken as acceptance of the updated policy.

Contact

For any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact our Data Privacy Team.

Email
privacy@heybaj.im
General Support
support@heybaj.im
Help Center
heybaj.im/help-center

We typically respond within 24–48 hours. For urgent matters, please reach us via the platform's live chat.

Your Privacy is Protected — Join Now

Your data is completely safe with Heybaj. Sign up with confidence and enjoy the best Sports Betting experience in Bangladesh.

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