Betting is entertainment, not just wins and losses. Heybaj wants you to always enjoy it within your budget and limits. That's why we offer tools to set limits, take breaks, and get help whenever you need it.
Many people think responsible gaming simply means betting less. In reality, it goes much deeper than that.
Responsible gaming is a mindset — one where you treat betting as a form of entertainment, not a source of income. At Heybaj, we believe gaming is only enjoyable when you are fully in control.
Responsible gambling means not betting beyond your means, not letting it affect your family or work, and not making decisions driven by emotion. When betting stops being fun and starts feeling like a burden, that's your sign to take a step back.
Heybaj offers a range of protective tools to help you stay on track at all times. They are easy to use and completely confidential.
Remember: Betting is a risky activity. Never bet with money you cannot afford to lose.
Here are a few effective tools to keep your gameplay safe and enjoyable
Set a maximum deposit limit — daily, weekly, or monthly. Once set, the limit takes effect from the day of the request. To increase a limit, a 7-day waiting period applies.
Set a time limit for how long you play in one session. When the limit is reached, the platform will automatically notify you and give you the option to log out.
If you feel like you need a short break, you can temporarily suspend your account for anywhere between 24 hours and 6 weeks. You will not be able to log in during this period.
If you feel betting is having a negative impact on your life, you can activate self-exclusion for a period of 6 months to 5 years. This is a serious step and cannot be easily reversed.
Set a cap on the maximum amount you can lose within a given period. Once that limit is reached, no further bets can be placed for the remainder of that period.
View your full betting history, deposits, and withdrawals anytime. Stay aware of your own habits.
Setting protective limits on Heybaj is quick and straightforward — just a few simple steps.
In your account settings, you'll find a dedicated "Responsible Gaming" section where you can manage all your tools in one place — deposit limits, session time, loss limits, and self-exclusion.
Please note: reducing a protective limit takes effect immediately, but increasing or removing a limit requires a waiting period of several days — this is intentional, to prevent impulsive decisions.
Log in to your Heybaj account and click the profile icon in the top right corner.
Go to your account settings and select the "Responsible Gaming" tab.
Activate whichever tool suits your needs — deposit limit, session time, loss limit, or cooling-off.
Enter the limit amount and duration (daily / weekly / monthly) and confirm.
Once a limit is activated, a confirmation will be sent to your registered mobile number or email.
Ask yourself the questions below. If most of your answers are "Yes", it may be time to seek help.
These questions are not a medical test — but they can help you understand where you stand. Answer honestly, because this is just for you.
If any of these questions make you uncomfortable, reach out to the Heybaj support team — we're here to help, not to judge.
If you answered "Yes" to two or more questions, please Help Center Get in touch. We're here for you.
Our team at Heybaj is always here for you
Chat with our team via 24/7 live chat. Completely confidential.
Email us at support@heybaj.im. We'll get back to you within 24 hours.
Our Help Center Find detailed guides and FAQs.
Use the tools directly from Settings to self-exclude or set limits.
At Heybaj, responsible gambling starts with a plan. Before you play, decide how much you're willing to spend and how long you'll play. Making those two decisions in advance leaves far less room for impulsive mistakes.
Remember — no matter how well you analyze a cricket or football match, sport is always unpredictable. Even the best teams lose. Only ever bet what you can afford to lose.
On a winning streak, it's tempting to think "luck is on my side today — let me bet more." But that mindset is the biggest risk of all. Once you've hit your target for the day, stop and walk away.
Heybaj strictly prohibits anyone under 18 from using the platform. Age is verified at registration, and additional identity documents may be requested in suspicious cases.
If children or teenagers in your household use your devices, never leave your Heybaj account logged in unattended. Always log out when you're done.
If you find out that a minor is using Heybaj, please notify us immediately — we will act swiftly.